INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the exact product as shown in the picture. At Brand12, we take pride in ensuring that our online images accurately represent our products. We carefully photograph each item to capture every detail, so you can trust that what you see is exactly what you'll get.

Where can I view my sales receipt?

You can view it in yoour account page order history. There you can download the receipt pdf.

How can I return an item?

Change of mid is not accepted. Only broken product is replaceable.

How much days require to product to reach me?

Send item on same day if your place the order after 8pm send item tomorrow with tracking ID. you can track your order.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS